About JFKIAT
Our Purpose
Creating Incredible Journeys
Our Mission
We proudly facilitate a safe and seamless passenger journey, inspire our employees and strengthen our communities, through innovation, excellence and sustainable operations.
Our Values
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Make an Impact
- We always go the extra mile and try to make a difference
- We are change-makers and take initiatives and actions to set new standards
- We stimulate each other in thinking in creative ways
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Be Accountable
- We feel responsible and contribute to minimizing our environmental impact
- We take ownership and roll-up our sleeves to achieve personal and company goals
- We act with integrity, take responsibility and step/speak up
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Work as a Team
- We are proud to work for JFKIAT and actively share and celebrate our successes
- We foster a culture of open communication and actively stimulate cross-departmental collaboration
- We collaborate with and respect our community as part of our JFKIAT family
Our Strategic Pillars
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Safety First
- Foster a zero-accident culture by enabling a safe working environment and clear security procedures
- Create a healthy terminal in line with the latest hygiene standards to guarantee the wellbeing of employees and passengers
- Facilitate integrated decision making and efficient day-to-day management within our multi stakeholder environment
- Optimize risk management with focused attention to Cyber and information security programs to ensure business continuity
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Distinctive CX
- Facilitate a world-class travel experience, seamlessly guiding passengers, with the unwavering support of our T4 employees who always enhance the customer journey
- Capture, screen and implement ideas through engaging with our community and fostering a culture of innovation
- Upgrade the assets and facilities in our terminal in order to match the changing needs of our customers
- Digitize our terminal processes by leveraging new technologies and providing real time data to improve the efficiency and reliability of operations
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Sustainable Performance
- Minimize the terminal’s environmental impacts by reducing T4’s carbon footprint to zero and being a role model for the other terminals at JFK Airport
- Grow share and stakeholder value by optimizing financial performance
- Re-deploy and provide sufficient means and investment capital to further optimize the use of our scarce resources
- Growing non-aeronautical revenue by providing an optimal retail and F&B product mix in order to further diversify revenue
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Proud Community
- Being the best place to work for JFKIAT employees
- Build a strong community which takes pride in working at T4
- Invest in partnerships with local and minority businesses
- Foster a diverse T4 workforce reflecting our local community while prioritizing community value through empowering employees and cultivating an inclusive, collaborative, and purpose-driven culture
T4 Tip
T4 is a work of art. Really! You’ll find our private collection of world-class paintings, sculptures, and mobiles on display throughout the terminal.
