News July 27, 2020

JFK Airport’s Terminal 4 Becomes First Air Terminal in North America to Launch Camera-enabled Crowdvision Technology to Monitor Social Distancing

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The partnership will bring CrowdVision’s innovative technology to T4 to track social distancing within the terminal, encouraging safe practices for passengers and employees

New York, NY – July 27, 2020 – Today JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, announced the launch of camera-enabled CrowdVision technology with new SafeDistance capabilities, making T4 the first air terminal in North America to launch this technology. As part of JFKIAT’s COVID-19 recovery plan, the new technology – which will help to monitor social distancing from curbside to check-in and through the security checkpoint in the terminal – represents JFKIAT’s latest move to implement innovative measures to maintain the safety and security of passengers and employees within the largest air terminal at JFK International Airport.

CrowdVision technology helps to measure a variety of metrics within T4, including number of passengers, operational resources, queue times, and more. CrowdVision’s new SafeDistance feature will help to maintain a safe and healthy terminal providing real time alerts on customer separation (how far apart individuals are from one another). The implementation of CrowdVision’s SafeDistance technology will allow JFKIAT’s operations team to identify areas that are too crowded and places where people need to be dispersed or reorganized to prevent any long period of overcrowding or overexposure. Having access to CrowdVision’s real-time data will help JFKIAT to analyze spots within the terminal that have continual crowding, giving employees the ability to make changes necessary to limit crowds and better support those customers with a smooth and safe experience. 

“In light of the COVID-19 pandemic, JFKIAT took immediate action to establish a new normal within T4 to ensure the safety and security of our customers and employees,” said Roel Huinink, President and CEO of JFKIAT. “At JFKIAT, we strive to integrate innovative technology to help us better serve our customers, and on the road to recovery, restoring the confidence of passengers in travel is essential. The introduction of CrowdVision will not only help us become more efficient but will also help maintain a safe environment in the wake of COVID-19. We are pleased to implement this innovative technology as a key initiative of our COVID-19 recovery plan for T4.”

“Now more than ever passengers need confidence that journeys through airports will be fast, smooth and safe,” said Fiona Strens, Founder and Chief Product Officer of CrowdVision. “JFKIAT’s use of CrowdVision data from curb to gate, in both planning and live operational management, enables them to keep things moving, manage crowding and minimize waiting - giving us all more confidence to fly again and smile as we go. We’re proud to be partnered with JFKIAT to support T4’s near-term recovery and longer-term success.”

As the operator of one of the world’s most modern and efficient airport terminals, JFKIAT took immediate action to ensure high levels of safety within T4 from the beginning of the COVID-19 pandemic, collaborating with the CDC and government agencies, increasing and enhancing cleaning routines throughout the building, and implementing safe practices for employees and passengers. With the launch of its initiatives, JFKIAT has innovated beyond standard air terminal practices in order to look ahead to the future, seeking to address anxiety, ensure the highest level of safety practices, and leverage cutting edge technology to prepare T4 for the next normal of air travel. Customers can learn more about JFKIAT’s safety initiatives on the new T4 Safe Travel Resource Center, now live on T4’s website and through its social media channels.

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