Lost & Found
Lost Items in the Terminal at the TSA Security Checkpoint and U.S. Customs Areas
-Choose one or more of the following to report a lost item:
-To make a claim for lost property, Click Here
-Send an email to lost and found customer service at [email protected]
-Call lost and found customer service at 347-684-3604 (24 hours)
-For lost government issued passports or other VISA travel documents, please contact U.S. Customs and Border Protection at: 718- 487-5164 (Monday - Friday: 8:00am -5:00pm EDT)
Lost Baggage or Items on a Plane
If you’ve lost baggage or left something behind on a plane, contact your airline directly. Visit the airline directory for contact information.
JFKIAT Terminal 4 provides a lost and found service as a courtesy to our customers. JFKIAT is not responsible for any personal belongings left unattended, lost, missing or stolen on terminal property.
Visiting the U.S. from abroad? Be sure to have your host’s full street address on hand (i.e. not in a suitcase) to complete the immigration paperwork.