Please note: demand for parking has increased significantly. To pre-book parking please click here

exterior of JFK terminal 4


Our Purpose

Creating Incredible Journeys

Our Mission

We proudly facilitate a safe and seamless passenger journey, inspire our employees and strengthen our communities, through innovation, excellence and sustainable operations.

Our Values

  • Make an Impact

    • We always go the extra mile and try to make a difference
    • We are change-makers and take initiatives and actions to set new standards
    • We stimulate each other in thinking in creative ways
  • Be Accountable

    • We feel responsible and contribute to minimizing our environmental impact
    • We take ownership and roll-up our sleeves to achieve personal and company goals
    • We act with integrity, take responsibility and step/speak up
  • Work as a Team

    • We are proud to work for JFKIAT and actively share and celebrate our successes
    • We foster a culture of open communication and actively stimulate cross-departmental collaboration
    • We collaborate with and respect our community as part of our JFKIAT family

Our Strategic Pillars

  • Safety First

    • Foster a zero-accident culture by enabling a safe working environment and clear security procedures
    • Create a healthy terminal in line with the latest hygiene standards to guarantee the wellbeing of employees and passengers
    • Facilitate integrated decision making and efficient day-to-day management within our multi stakeholder environment
    • Optimize risk management with focused attention to Cyber and information security programs to ensure business continuity
  • Distinctive CX

    • Facilitate a world-class travel experience, seamlessly guiding passengers, with the unwavering support of our T4 employees who always enhance the customer journey
    • Capture, screen and implement ideas through engaging with our community and fostering a culture of innovation
    • Upgrade the assets and facilities in our terminal in order to match the changing needs of our customers
    • Digitize our terminal processes by leveraging new technologies and providing real time data to improve the efficiency and reliability of operations
  • Sustainable Performance

    • Minimize the terminal’s environmental impacts by reducing T4’s carbon footprint to zero and being a role model for the other terminals at JFK Airport
    • Grow share and stakeholder value by optimizing financial performance
    • Re-deploy and provide sufficient means and investment capital to further optimize the use of our scarce resources
    • Growing non-aeronautical revenue by providing an optimal retail and F&B product mix in order to further diversify revenue
  • Proud Community

    • Being the best place to work for JFKIAT employees
    • Build a strong community which takes pride in working at T4
    • Invest in partnerships with local and minority businesses
    • Foster a diverse T4 workforce reflecting our local community while prioritizing community value through empowering employees and cultivating an inclusive, collaborative, and purpose-driven culture
T4 Tip

T4 Tip

T4 is a work of art. Really! You’ll find our private collection of world-class paintings, sculptures, and mobiles on display throughout the terminal.

With ongoing roadway construction at JFK Airport, your journey may have significant delays.

We recommend our T4 guests to allow some extra time to reach the terminal. Travelers are also encouraged to pre-book parking 48 hours in advance to guarantee parking and avoid the surcharge by clicking here. Alternatively, parking is available at Federal Circle, and take a transfer from there to T4 with the AirTrain.

Worried about long lines at security?

With Reserve powered by CLEAR, you can save your spot ahead of time and avoid the wait. No checked-in bag? You may go directly to the TSA checkpoint at level 1, on the east of the terminal.

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