Please note: demand for parking has increased significantly. To pre-book parking please click here

exterior of JFK terminal 4


Our Purpose

Creating Incredible Journeys

Our Mission

We proudly facilitate a safe and seamless passenger journey, inspire our employees and strengthen our communities, through innovation, excellence and sustainable operations.

Our Values

  • Make an Impact

    • We always go the extra mile and try to make a difference
    • We are change-makers and take initiatives and actions to set new standards
    • We stimulate each other in thinking in creative ways
  • Be Accountable

    • We feel responsible and contribute to minimizing our environmental impact
    • We take ownership and roll-up our sleeves to achieve personal and company goals
    • We act with integrity, take responsibility and step/speak up
  • Work as a Team

    • We are proud to work for JFKIAT and actively share and celebrate our successes
    • We foster a culture of open communication and actively stimulate cross-departmental collaboration
    • We collaborate with and respect our community as part of our JFKIAT family

Our Strategic Pillars

  • Safety First

    • Foster a zero-accident culture by enabling a safe working environment and clear security procedures
    • Create a healthy terminal in line with the latest hygiene standards to guarantee the wellbeing of employees and passengers
    • Facilitate integrated decision making and efficient day-to-day management within our multi stakeholder environment
    • Optimize risk management with focused attention to Cyber and information security programs to ensure business continuity
  • Distinctive CX

    • Facilitate a world-class travel experience, seamlessly guiding passengers, with the unwavering support of our T4 employees who always enhance the customer journey
    • Capture, screen and implement ideas through engaging with our community and fostering a culture of innovation
    • Upgrade the assets and facilities in our terminal in order to match the changing needs of our customers
    • Digitize our terminal processes by leveraging new technologies and providing real time data to improve the efficiency and reliability of operations
  • Sustainable Performance

    • Minimize the terminal’s environmental impacts by reducing T4’s carbon footprint to zero and being a role model for the other terminals at JFK Airport
    • Grow share and stakeholder value by optimizing financial performance
    • Re-deploy and provide sufficient means and investment capital to further optimize the use of our scarce resources
    • Growing non-aeronautical revenue by providing an optimal retail and F&B product mix in order to further diversify revenue
  • Proud Community

    • Being the best place to work for JFKIAT employees
    • Build a strong community which takes pride in working at T4
    • Invest in partnerships with local and minority businesses
    • Foster a diverse T4 workforce reflecting our local community while prioritizing community value through empowering employees and cultivating an inclusive, collaborative, and purpose-driven culture
T4 Tip

T4 Tip

T4 is a work of art. Really! You’ll find our private collection of world-class paintings, sculptures, and mobiles on display throughout the terminal.

Please note the demand for parking on the airport has increased significantly.

Travelers are encouraged to pre-book parking 48 hours in advance to guarantee parking and avoid the surcharge. To pre-book parking please head to the JFK Airport Website under the “Book Parking & Parking Availability” section.

Worried about long lines at security?

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