Please note: demand for parking has increased significantly. To pre-book parking please click here

Careers at JFKIAT

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6-Month Operations Internship

Main Job Responsibilities:

• Manages the passenger queues in the Customs and Border Patrol, TSA Security Checkpoint  and Check-in areas, including but not limited to, managing social distancing, ensuring  continuous flow of passengers through each process, screening for non-ticketed passengers,  and crowd control.

• Trained and assigned to work as a Terminal Supervisor

• Monitors and coordinates all functions related to landside terminal operations. 

• Liaison with airline customers and government agencies.

• Responds to incidents/accidents as needed.

• Provides customer service and promotes a safe environment for passengers and employees.

 • Request service calls as needed for maintenance/cleanliness/IT issues. 

• Manages/executes daily operational plans.

• Initiates and receives communications via telephone/radio/computerized systems, and takes  appropriate action as dictated by standard procedures and as required by terminal staff. 

• Supervise, direct, monitor daily performance, and work in coordination with outsourced  contracted staff.

• Conducts daily performance evaluations/inspections.

• Maintains appropriate records of activity.

• Supports management staff as needed.

Job Requirements:

• Open to students enrolled and attending classes during the internship.  

• Juniors and Seniors are preferred.

• Ability to prioritize, track, and perform multiple tasks simultaneously.

• Ability to function well under stressful conditions.

• Computer competency and ability to learn operation of Information Technology (IT) systems in  a changing technical environment.

• Administrative skills, including timely follow-up and reporting.

• Pro-active and self-motivating approach.

• Strong written and verbal communication skills.

• Professional demeanor and appearance.

• Able to pass medical screening and background checks for obtaining airport ID.

Additional Information:

• Requires working an 8.5-hour shift

• Morning shifts start at 5AM and 6AM

• Afternoon shifts start at 1PM and 2PM

• Shift and days off will be based upon academic schedule

• Must be able to work a minimum of 4 days per week

• Must be able to work a Saturday or Sunday per week


• Salary for paid internships is $20.00 per hour.

This information is subject to change at any time.

Submit all resumes and inquiries to [email protected] with the subject heading of Operations  Internship.

With ongoing roadway construction at JFK Airport, your journey may have significant delays.

We recommend our T4 guests to allow some extra time to reach the terminal. Travelers are also encouraged to pre-book parking 48 hours in advance to guarantee parking and avoid the surcharge by clicking here. Alternatively, parking is available at Federal Circle, and take a transfer from there to T4 with the AirTrain.

Worried about long lines at security?

With Reserve powered by CLEAR, you can save your spot ahead of time and avoid the wait. No checked-in bag? You may go directly to the TSA checkpoint at level 1, on the east of the terminal.

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