*T4* Safe Travel Resource Center
What We Are Doing to Keep You Safe
During these times of COVID-19 the health and safety of our employees and passengers is our highest priority. Therefore, we have implemented several terminal-wide initiatives to make your experience at Terminal 4 as clean, sanitary, and contactless as possible.
To help ensure your health and safety, we encourage you to S.M.I.L.E. at T4, watch our video and explore the resources below.
Our extensive efforts to provide a clean, safe and healthy environment for both our employees and passengers is in line with the recommended health measures established in the Airports Council International Aviation Business Restart and Recovery guidelines and ICAO Council Aviation Recovery Task Force Recommendations, along with industry best practices. For these efforts T4 has been awarded with the Airports Council International Airport Health Accreditation.
In partnership with the Port Authority, through the American Association of Airport Executives (AAAE) and ISSA, the largest global cleaning industry trade association, T4 has received the Global Biorisk Advisory Council (GBAC) STAR Facility Accreditation. The accreditation program is the gold standard for demonstrating adherence to best practices for cleaning of facilities and employs a rigorous risk-based assessment to tailor cleaning and disinfecting regimens to specific spaces within the terminal.
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S.M.I.L.E. at *T4*
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Social Distance
Please allow for extra space
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Mask
Cover your mouth and nose with a mask
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Inform
Find tips and information for traveling safely at: jfkt4.nyc/covid19
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Lather
Wash your hands with soap and water for at least 20 seconds
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Encourage
Motivate others to take these simple steps and keep everyone safe
Frequently Asked
Questions
- Is Terminal 4 Open? Are there any restrictions?
- What airlines are still operating from Terminal 4?
- What is Terminal 4 doing to keep passengers and employees safe?
- Can I get tested for COVID-19 at Terminal 4?
- Is Terminal 4 accepting flights from other countries or U.S. cities?
- Do I Need a Health Screening When Arriving to the U.S?
- What does the country I am visiting require for COVID testing and restrictions?
Protecting Us & You
Limiting Terminal Access
We’ve restricted terminal access to ticketed passengers and people with terminal business.
Mask Requirement
People entering the terminal are required to wear a mask covering their mouth and nose.
Daily Temperature Screening
All JFKIAT employees are required to have a temperature screening before they start work.
New Policies and Procedures
Employees that are sick are required to stay home and encouraged to visit a medical professional.
Increased Cleaning
More Hand Sanitizer and Wipes
We’ve installed over 100 hand sanitizer and wipes dispensers across the terminal.
Increased Cleaning with Advanced Anti-virus Methods
High touch surfaces are cleaned more frequently using advanced electrostatic spraying to thoroughly disinfect areas.
Filtered Air Circulation
To improve air quality in the terminal, T4 ventilation systems use filters that are commonly used in hospitals to remove airborne contaminants.
Baby Changing Liners
The restroom baby changing tables now have a convenient disposable liner dispenser.
Social Distancing
Monitoring Congested Areas
We’re using real-time technology to monitor and manage the number of passengers in the queues and other areas.
Protective Shields
We’ve installed 150 plexiglass shields at check-in counters and other areas of interaction between employees and passengers.
Signs to Keep a Safe Distance
We’ve installed signs and floor decals in the queues and other areas that help everyone keep a safe distance.
Contactless Experience
Pay Without Signature
Many of our retailers have increased the threshold for debit and credit card signatures, so you don’t have to sign when you pay.
Scan Your Items and Grab Receipt
Many of our retail stores allow you to scan your items for purchase and grab the receipt without any staff contact.
Touchless Water Bottle Filling
We’ve replaced water fountains with touchless water bottle filing stations.
Now Testing at T4
JFKIAT is proud to host XpresCheck at T4, the first COVID-19 screening and testing location at a United States air terminal. XpresCheck is located on the ground floor Arrivals Hall and offers COVID-19 15-minute Rapid Molecular testing, Polymerase Chain Reaction (PCR) and Blood Antibody testing by appointment to the public. Some health insurance providers may provide coverage for the cost of testing, but it is recommended that you contact your insurance carrier to determine your coverage. To learn more about XpresCheck testing and schedule an appointment, visit the XpresCheck web site or call 1-718-751-4640. As we continue to implement new health and safety initiatives within T4 since the beginning of the pandemic, we are pleased to offer this program to leverage cutting edge technology for the safety of our customers and employees.
What's Open
Stay updated on the dining, retail, and lounges currently open throughout the terminal here.
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Shop Online Before You Fly
Buy online up to 90 minutes before departure of your international flight and collect your purchase in the airport.
T4 Tip
Visiting the U.S. from abroad? Be sure to have your host’s full street address on hand (i.e. not in a suitcase) to complete the immigration paperwork.
